Hi-sense Factory fault fridge

Home choice I guess this is the only language that you understand, you only attend to your clients complains when this platform is used. I report the faulty fridge for the second time last week Thursday, only to be told that the Hi-sense response was they have already fixed the fridge. One, that's not what I told the consultant that I spoke with when I reported the fridge for the second time. Two, it clearly shows that your consultant don't heed to clients when a query is logged. I even sent emails to Siphelele Mlungwana, Natasha Har****, Lee-Ann Petersen *** to report the faulty fridge no one is getting back to me as I was told by consultant yesterday that supervisors are on a meeting, she will tell one of them to call me I am still waiting for the call even now.

I tried to be civil but it's not working, I don't want the fridge anymore kindly come and take your fridge asap as it serves no purpose anymore. I can't be paying for a something that is partially working. The fridge was fixed on the 3rd of February only to break down again couple of weeks later, this means the fridge will be fixed for the rest of its life span so I am not going to allow that, maybe if I was not paying for the so called " new fridge" or if the fridge was 1 or 2 years old. I don't trust the Hi-sense brand anymore kindly reverse the transaction, credit my account and come and take this fridge.