HI FI

I bought a Hi Fi for my mother for R4500.00 from HomeChoice and within a year it is sitting at my house ever since it was bought. I tried to contact HomeChoice and to date I am still waiting for response from them. All I am being told is that a consultant is to contact me and to date no one has contacted me regarding the matter besides being told stories and being sent right left centre. The Hi Fi was for my mother as she is an old lady and this would have assisted her as she lives alone.

Please assist me as this is depressing and frustrating.

Regards Noluvuyo