MF
Micheline F

1 reviews | Active since May 2018

30 May 2018, 16:25

Helpline keeping me on hold

I phoned the help desk to find out something about a product. I was kept on hold - I hung up after 15 minutes.

0
Replies (2)
Homechoice
Homechoice's reply30 May 2018, 16:27
Official

Good Day Micheline Fortuin.

We are truly sorry to hear of your service experience and thank you for bringing this to our attention.

We will be in contact with you shortly to assist resolving the issue.

Regards

Customer Support Team

Homechoice
Homechoice's reply30 May 2018, 16:29
Official

Good Day Micheline

Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.

One of our staff members will be in contact with you shortly to help resolve the issue.

Regards

Bantu

Customer Support Team