1 reviews | Active since Jan 2026
Hellopeter Am Ncebakazi Ndayi staying Gauteng province Last year on September I received a call from Homechoice where they advertising their catalog so was interested and order 3blankets that cost R4253
Hellopeter Am Ncebakazi Ndayi staying Gauteng province Last year on September I received a call from Homechoice where they advertising their catalog so was interested and order 3blankets that cost R4253.93,so few days after that order I received a feedback that wil received my blankets soon,so on the 13 on September 2024 they said delivery successfully of which I did not received anything On the folling day I called them and explain everything they said I must do affidavit n email to them I did that and even go to Homechoice shop they said its gonna be credited,I must take another blankets so that they can credit the first1 but they did not do that instead they add that money When I call them about follow up they said they ar still on investigation,since I waited from last year till today I did not get response instead they deducted more money that our agreement
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Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind regards,
The Customer Support Team