MN
Mthokozisi N
1 reviews | Active since Oct 2016
27 Oct 2016, 13:53
Hell Homechoice
<p>I regret the day I became a Homechoice client. Quick to call in regards to SALES but when you need assistance they don't bother. I no longer receive my statements you just keep charging me different amounts each month. You don't even do what we ask you. The past 2 months I got a statement that I queried and the amount changed. What exactly happens?Do you somehow guess installments?You sent another SMS yet again different amount all together. What is this? You sent me the same order 3 times. I'm just fed up. Won't buy anything from you again.Just want to pay and be done with you. NEVER AGAIN... </p>
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Replies (2)MN
Mthokozisi N's updateReviewer Update
27 Oct 2016, 14:16Wow. And now I discover you are charging me for items I returned. It's such a shame. No wonder. I will never ever purchase from you again. This is a *******. You people just get me really ****ed off. No wonder your installments don't make sense. Wish I could just part ways from you. ****************. I wonder what will become of my refund
MN
Mthokozisi N's update27 Oct 2016, 14:16
Reviewer Update
Wow. And now I discover you are charging me for items I returned. It's such a shame. No wonder. I will never ever purchase from you again. This is a *******. You people just get me really ****ed off. No wonder your installments don't make sense. Wish I could just part ways from you. ****************. I wonder what will become of my refund
Homechoice's replyOfficial
28 Oct 2016, 12:12Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Homechoice's reply28 Oct 2016, 12:12
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,