ST
Selaelo T
1 reviews | Active since Mar 2019
12 Mar 2019, 15:29
HARRASSMENT FROM HOMECHOICE
Hello
I have placed order (3 Danita Jacquard curtain set) at Homechoice, they have delivered the wrong one (Two Danita Jacquard curtain & other curtain which I did not order). I called them to say you have send me the wrong order and they just said please return them. I have returned everything via post office and send them proof of return. They kept on calling me saying they have only received 2 hence the weight explained everything. They asked me to do Affidavit send it to them & confirmed that they have cleared my name. Still they have not cleared my name, kept on sending me statements saying I am owing them.
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Replies (1)Homechoice's replyOfficial
12 Mar 2019, 15:31Hi Selaelo.
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Regards.
Homechoice
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Regards.
Homechoice
Homechoice's reply12 Mar 2019, 15:31
Official
Hi Selaelo.
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Regards.
Homechoice
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Regards.
Homechoice
