1 reviews | Active since May 2017

23 Mar 2018, 18:10

Harrassing clients

I have bought 3 suitcases in December and January 2018. Monthly i make payment more than what is actually due to Homechoice but monthly i am being called by the same agents who do know anything about customer service and is rude and hang up calls.

Why put a due date on a statement when you Homechoice start harrassing clients from 15th of each month.

I am so unhappy i will NOT purchase anything else from Homechoice and will advise EVERYONE against Homechoice

0
Replies (1)
Homechoice
Homechoice's reply24 Mar 2018, 10:59
Official

Good Day lusinda

Thank you for your post.

We acknowledge your post and would like to apologize for the inconvenience.

One of our agents will contact you on Monday.

Regards
Lee-Ann
Customer Complaints Team