TM
Tshidi M
1 reviews | Active since Apr 2014
07 Jul 2016, 09:45
Harrasment for payment of **** account
<p>I do not understand why its taking so long for homechoice to sirt out this matter they keep wanting a copy if my Id and then they want my ID no which I gave them now they telling me I must send a copy of a declaration form and that they have proof of a document I signed for but they are nit sending me any proof but I must keep giving them information this is unaccaptable!</p>
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Homechoice's replyOfficial
08 Jul 2016, 11:48Hello Tshidi,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply08 Jul 2016, 11:48
Official
Hello Tshidi,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team