HARRASMENT BY HOMECHOICE DEBT COLLECTORS

I was retrenched by my previous place of work, I have reported this to homechoice countless times, I have given in my documents for personal protection plan for my FINCHOICE account as well, nothing has been said regarding that.

Now I've been having consultants call my phone, when I answer they either hang up or not say anything, when I ignore their calls, they call my Granma's phone, which I have given to HOMECHOICE only when they cannot get a hold of me. They call her 7h00am sometimes when she answers they keep quiet or hang up.

I do not have a problem making an arrangement to pay HOMECHOICE back while I'm looking got work, but I'm failing to do so when everytime I answer them, I have to explain that I lost my job, EVERYDAY!

What else am i supposed to do for HOMECHOICE to understand that i do not have an income, i have no benefits from my previous job either so i do not have money to pay, I'm not running away either, i have been a good client all along and they know it, can you please respond to my PERSONAL PROTECTION CLAIM and also help me make an arrangement to pay your company back, close the account and never bother myself recommending it to anyone ever again!

I also have to pay my overdrawn bank account due to unpaid debits. I understand that COVID 19 has affected everyone, but please don't cause me unnecessary added stress by calling me and not say anything or hang up, it's extremely childish and irritating!