Harrasment by Homechoice

Item: Homechoice
Rating: 1
Author: Joyce K

I have been inundated with calls from Homechoice despite not having an account with them. Someone who worked for me in the past gave them my number as a reference and now I get a minimum of 5 calls a day from them, asking for that particular person. They won’t stop calling even though I explained to them that I am not that person and I have no interest in purchasing from them. They use different numbers every time(021, 079, 064 etc)

Helpful (0)

Replies (1)

Homechoice's replyOfficial

22 Nov 2024, 09:52

Hi Joyce,

We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.

We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.

Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.

Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.

Sincerely,

The Customer Support Team

Homechoice's reply22 Nov 2024, 09:52

Official

Hi Joyce,

We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.

Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.

Sincerely,

The Customer Support Team