LM
Lindie M

1 reviews | Active since Mar 2019

05 Mar 2024, 14:02

Harrasment

They are very fast to deliver, and add onto your account, but they start Harrasment from early in the month to find out about payments. Even though I've been a client for 15+ years, and my payment date has never changed. Luckily I've paid up my account and closed it.

0
Replies (1)
Homechoice
Homechoice's reply05 Mar 2024, 14:14
Official
Hi Lindie,

 Thank you for taking the time to reach out to us with your concerns. 

This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
 
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
 
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
 
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
 
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.

Kind Regards.
Homechoice