NP
Natasha P

1 reviews | Active since Dec 2015

02 Dec 2015, 11:21

Harrasment

I have been constantly hounded by Homechoices call center asking me if i want an account, in total i think ive been called over 20 times!! i keep explaining to them that im not interested, they must take my number off their calling list. They keep saying they will then ill get a call the very next day!! ive even started receiving texts now! Im tired of being harassed by homechoice im sick of this blatant disregard to be left alone. They call at the most inconvenient times. I have gotten extremely rude with them on the phone, repeatedly asking if they understand the words coming out of my mouth... I asked them every single time to take my number off the system and they still wont!!!! im not interested and i want to know how they got my number!! im sick of this!

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Replies (1)
Homechoice
Homechoice's reply03 Dec 2015, 11:49
Official
Hello Ry@n789,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team