pD
phoziswa D
1 reviews | Active since Mar 2013
14 Mar 2016, 10:53
HARRASMENT!!!
Good day Home Choice Management<br> <br> I understand that the call centre agents need to call the customers but calling me 20 times a day is really not on. If and when i need a loan or want to buy clothes,cellphones i will at my own time.<br> <br> Being called everyday Mon-Sun its really annoying last year i asked you to take me of the list of people that you call(harass) to buy. I am asking again take me of , you already send me emails and SMSes calling is really not necessary THANK YOU!!<br> <br> When ever i ask them (call centre agent) to not call or take me off the list , they tell me they cant .
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Homechoice's replyOfficial
14 Mar 2016, 12:41Hello ladyP21,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply14 Mar 2016, 12:41
Official
Hello ladyP21,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team