sL
serlin L
1 reviews | Active since Jun 2012
25 Aug 2015, 11:57
HARRASING ME WITH PRIVATE NUMBERS
PLEASE CAN HOMECHOICE STOP HARASSING ME. I KNOW VERY WELL THAT I AM THEIR CUSTOMER I KNOW VERY WELL THAT MY MONTHY INSTALLMENT IS R350 BUT IT SEEMS AS IF I DONT PAY MY ACCOUNTS VERY WELL THE LAST PERSON I SPOKE WAS VERY UNPROFESSIONAL, SHE IS FORCING ME TO MAKE ARANGEMENT I CANT MAKE ARRANGMENT ON SOMETHING THAT I KNOW I AM PAYING IT EVERY MONTH.IS THIS THE TYPE OF PEOPLE YOU EMPLOY AT YOUR COMPANY.I LOVE HOMECHOICE PRODUCTS, I DO NOT MIND A CALL A MONTH BUT NOT EVERYDAY PLEASE. AND I SERIOUSLY THINK SOME OF YOUR STAFF MEMBERS NEED AN ATTITUDE ADJUSTMENT!!<br> MAYBE FIRE SOME PEOPLE AND GET OTHERS IN THERE THAT ACTUALLY WANT TO WORK AND NOT GIVE CUSTOMERS ATTITUDE.
Helpful (0)
Replies (1)0
Replies (1)
Homechoice's replyOfficial
28 Aug 2015, 08:29Hello serlinp,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply28 Aug 2015, 08:29
Official
Hello serlinp,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team