HARRASED FOR PAYMENT FOR GOODS NOT EVEN RECEIVED

PLEASE REFER BACK TO MY PREVIOUS COMPLAINT ABOUT A BED ORDERD AND NOT DELIVERED 5 WEEKS LATER. I AM NOW BEING HARRASED FOR PAYMENT ON THIS BED. SERIOUSLY!!! THIS IS DRIVING ME INSANE. IT DOESNT HELP SPEAKING TO ANYONE AT THE CALL CENTRE. I HAVE SPOKEN TO SEVERAL SO CALLED \MANNAGERS"BUT TO NO AVAIL. IF I PHONE IN I HAVE TO HOLD THE LINE FOR SEVERAL MINUTES AND HAVE TO EXPLAIN THE SITUATION OVER AND OVER AGAIN TO DIFFERENT \""MANAGERS\"" EACH TIME BUT NO ONE SORTS THIS OUT. WITH MY PREVIOUS COMPLAINT THEY SAID THAT THE BED WILL BE CREDITED FROM MY ACCOUNT"