CW
Christa W

1 reviews | Active since Oct 2016

31 May 2018, 14:29

Harazment and terrorizing your clients

I am a client for many years. Good payer (had 2 or 3 bad months wherein I said and arranged late payment due to salary issues at my workplace.

That has been resolved and my payments is up to date and bit in advance

YET ...how do you get 9 calls in 3 days to say MAKE PAYMENT ARRANGEMENTS.... (courtesy call??? really - how come 9 calls and the word payment arrangement yet it is a courtesy call)

I NOW BLOCKED home choice. I am a paying client. I am NOT IN ARREARS yet I get hazarded and terrorized about when I will make my payment

I DON'T WANT ANY CALLS FROM YOUR OFFICE NONE...NIKS...GEEN.. If I don't pay you can phone me IF I PAY LEAVE ME ALONE.

You unprofessional and ***********.

9 calls...to make arrangements...People really an arrangement you make with people not paying..

courtesy is once in a while a call to ask if the client is happy and they wills till pay the end of the month

Something is seriously wrong at HOME CHOICE

0
Replies (1)
Homechoice
Homechoice's reply31 May 2018, 14:32
Official

Good Day Christa

Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.

One of our staff members will be in contact with you shortly to help resolve the issue.

Regards

Bantu

Customer Support Team