RK
Roeline K

1 reviews | Active since Dec 2017

04 Jul 2018, 08:49

Harassment phone calls

Good day,

I would like to lay a complaint against Homechoice. I pay my account every month on time , even though the vacuum cleaner that i bought is not working. I have reported this numerous times already and I am not in the financial situation that I can just pay the postage and send the vacuum cleaner back.

They should rather phone their clients that is not paying than phoning their clients that pays every month. This is not the first time this MONTH that i get a phone call from Homechoice in regards to my account. I am not the first person that I know that is complaining about the phone calls from Homechoice.

Please remove my contact number. I do not want to get any phone call for marketing or anything else from Homechoice.

If this phone calls go on, I will lay a case of harassment against Homechoice. I have had it with them and form what is happening now, I would not buy from them again.

The service is bad.

0
Replies (1)
Homechoice
Homechoice's reply04 Jul 2018, 08:54
Official

Good Morning Roeline Kotze,

Thank you for your post.

We would like to apologise for the calls received, please be assured we are looking into the matter.

An agent will be in contact with you shortly.

Regards,

Customer Support Team