PM
Pammie M

1 reviews | Active since Dec 2019

02 Jul 2024, 10:01

Harassment of non clients

Can home choice stop calling me please, I have request that you remove my name from your data base. What you are doing is harassment, I am not a client to you, I never took anything on credit from you guys, I purchased cash and it was the first and last time doing so. Please loose my number. I don't see checkers and PNP calling me daily since I make once off purchase from them. To hell with you and your harassment. My name is Pamela Mgibe.

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Replies (2)
Homechoice
Homechoice's reply02 Jul 2024, 10:09
Official
Hi Pammie,

We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.

We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.

Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.

Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.

Sincerely,Candice Rittels, on behalf of the Customer Support Team
Homechoice
Homechoice's reply02 Jul 2024, 12:45
Official
Hi Pammie,

We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.

We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.

Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.

Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.

Sincerely,Candice Rittels, on behalf of the Customer Support Team