TM
Tendani M

1 reviews | Active since Jun 2019

07 Jun 2019, 10:39

Harassment of customer

Hello Peter, I have problem with home choice. I was called by one of their agent last year around November by one of their agent saying that they want to enter me into their competition since I am their regular customer, to my surprise I was called by post office officials saying that they received my parcels from home choice. I asked them to return them since I did not order anything from home choice.Now they are busy harassing me ,they call me every seconds concerning the parcel that i did not order nor receive and is frustrating me. Please assist me with this.

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Replies (1)
Homechoice
Homechoice's reply07 Jun 2019, 10:43
Official
Hi Tendani.

We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

Lee-Ann  will be in contact with you shortly to assist in resolving the issue.

Thank you.