LB
Lizelle B

1 reviews | Active since Sept 2012

31 May 2022, 09:31

Harassment from Homechoice

Since my last complaint the issue has still not been resolved. I have complained that they keep on harassing me about payment. They start on the 15th of each month phoning 5 times a day. So since they keep on disturbing me, I will quit me job, stop paying them and then maybe after they take legal action against me, they will get the message. Stop phoning me for payment, my account is up to date!!!

Good day.

Thank you for raising your concern on HelloPeter.

Kindly be advised we have requested our collections department to stop the courtesy calls. They have confirmed they will remove you from the dialing list.

Kind regards, Danielle Heynes Customer Success Specialist

0
Replies (1)
Homechoice
Homechoice's reply31 May 2022, 09:37
Official
Hi Lizelle.

We will investigate this process to see how we can best improve it going forward!

Apologies for the inconvenience caused,
Homechoice