CG
Colleen G

1 reviews | Active since Dec 2015

14 Sept 2019, 13:05

Harassment from Homechoice

This company calls me every day, a minimum of 4 times, up to maximum received 15 calls in 1 day.

They are looking for a person named Esther for the last 3 months daily, weekends included. I have, very nicely, explained to them they have the wrong number, I have had my same number since 2003. I have asked continually to have my number removed from their system.

I have spoken to management and verified my own details to prove I have no credit with them nor have I ever been a customer, and that I am definitely not the person they're looking for.

I have done this process no less then 11 times. Each time I am guaranteed I won't be called again and my number will be removed. Guaranteed within 30 minutes I will get my next call.

This is going on for months now, and is seriously becoming harassment and it seriously needs to come to an end or I will be contacting the NCR to see what legal route I can take to have this dealt with.

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Replies (1)
Homechoice
Homechoice's reply16 Sept 2019, 07:22
Official
Hi Colleen.

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

Lee-Ann  will be in contact with you shortly to assist in resolving the issue.

Thank you.