TN
Tozama N

1 reviews | Active since Oct 2014

04 Aug 2015, 12:27

Harassment by sales people

I had an account with home choice which I paid off more than a year ago. Since then I never rested from their call center personnel, they call every day at least 3 times a day selling bedding to me which I have been refusing for the past year. Been telling them to remove my number or name from their database or books whatever they are using. This is so annoying it feels like I owe them something and what irritates more is the more than one call a day. I am at a point of just screaming on the phone when they call but I don't think that will stop. Please help.

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Replies (1)
Homechoice
Homechoice's reply11 Aug 2015, 14:38
Official
Hello tozama84,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team