TM
Tasneem M
1 reviews | Active since Apr 2010
15 Sept 2016, 09:54
Harassment by collection agents
<p>I am in arrears with my account and was trying to discuss this with an agent from blake and associates who was extremely arrogant and derogatory. Should homechoice wish to collect any payment from me I will ONLY accept calls and emails from Homechoice directly. Should blake and associates make contact there will be NO payments forthcoming.</p>
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Homechoice's replyOfficial
16 Sept 2016, 08:11Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply16 Sept 2016, 08:11
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team