1 reviews | Active since Nov 2010

21 Jul 2016, 19:07

Harassment by callcentre

<p>Good day,</p> <p>Can you please supply me with an amail address for your legal department, I have been emailing Homechoice but I keep being harassed by your call centre, they just say they did not receive my documentation. I receive between 10-14 calls per day and fell this is now harassment.</p> <p> </p> <p>I would appreciate if I can send documentation directly to the legal team and just some person in the call centre that will just delete the mail.</p> <p> </p> <p>Unfortunately I will not supply another mobile number for you to use for harassment, respond to the review or email me.</p>

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Replies (1)
Homechoice
Homechoice's reply22 Jul 2016, 06:28
Official
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team

Best regards,