Harassment and dropped calls

Item: Homechoice
Rating: 1
Author: Jordan L

To whom it may concern: I have previously posted a review decrying the constant calls from homechoice, in the past 3 days I have been flooded with calls going as late as 7:30 at night. Lee Ann requested time to investigate the complaint and I feel that sufficient time has been given. The consultants calling me are incredibly rude and unprofessional with how they drop the call when I politely explain that I am not the caller that they would like to speak to. Please stop disrupting my day in this manner. Please remove my number from the system and find the correct one for the person on question. Just because we share a surname does NOT mean that I am related to or even know this woman.

Helpful (0)

Replies (3)

Homechoice's replyOfficial

16 May 2019, 06:05

Hi Jordan.

We’re so sorry we let you down. One of our staff members will look into the complaint.

Regards.

Homechoice's reply16 May 2019, 06:05

Official

Hi Jordan.

We’re so sorry we let you down. One of our staff members will look into the complaint.

Regards.

Jordan L's updateReviewer Update

16 May 2019, 12:18

This is such a generic response. Please provide me with a number that I may call in order to have this issue sorted out? Until then, I will post a 1 star review each day that I am phoned

Jordan L's update16 May 2019, 12:18

Reviewer Update

This is such a generic response. Please provide me with a number that I may call in order to have this issue sorted out? Until then, I will post a 1 star review each day that I am phoned

Homechoice's replyOfficial

16 May 2019, 12:20

Hi Jordon.

Please note we have tried calling you, which has been unsuccessful.

An email has been sent to your email address with our contact details.

Regards.

Homechoice's reply16 May 2019, 12:20

Official

Hi Jordon.

Please note we have tried calling you, which has been unsuccessful.

An email has been sent to your email address with our contact details.

Regards.