JK
Jayson K

1 reviews | Active since Jan 2011

18 Feb 2015, 17:19

harassment

I get at least one call from these people almost every day. Often when I answer there is silence but on every occasion that I have spoken to I person I have told them in no uncertain terms to remove me from the database and to stop calling me. Today, the high calibre individual I spoke to simply hung up when I told her to remove me. I have never given permission for this company to contact me and consider this to constitute harassment.

0
Replies (1)
Homechoice
Homechoice's reply19 Feb 2015, 10:20
Official
Hello JaysonKent,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team

Best regards,