KR
Karabo R

1 reviews | Active since Dec 2019

30 Jun 2022, 09:07

Harassment

I have asked multiple times for the cold calling to be reduced if not stopped. Your agents drop calls and whoever is responsible for your instagram account is nonchalant and unbothered. It is not legal to cold call a customer before 8am on weekdays and call customers on Sundays. I’ve sent screenshots of my call log with calls from Home Choice to your customer service and there was no assistance. Stop it with the silent calls!! STOP IT. It does not work, it just makes people even more unwilling to buy! It’s annoying!

No matter how beautiful the items you sell are, I will NEVER buy from Home Choice. Your service terrible. Nothing can make up for that!

0
Replies (1)
Homechoice
Homechoice's reply30 Jun 2022, 10:18
Official
Hi Karabo.

We will investigate this process to see how we can best improve it going forward!

The number has been opt out of our marketing calls.

Apologies for the inconvenience caused,
Homechoice