Harassment

I have a complain about home choice regarding how they handled my account firstly I ordered a Aruba combo consisting of wardrobe and chest of drawer and I only received the wardrobe the chest of drawer it didn't get I reported it called their customer care and I was sent from pillar to post til today and I ended up paying for something I didn't get now yesterday I received an email saying I owe them R2083.31 for what I don't know because I settled that account in may this year and they called me today asking me to order something I told the person who called me about what happened she told me there's nothing she can do about it so please could you help me out because I feel like these people are harassing n exploiting me thank you