SK
Steven K
1 reviews | Active since Mar 2012
13 Apr 2017, 11:49
Harassment
<p>Your call centre harrasses me with calls, literally one after the other. I previously have asked you to remove me from your database, and clearly that was ignored. I have even set my truecaller to block you, and i see almost 10 notifications daily to show you are still trying to call.</p> <p> </p> <p>I'm simply asking you to STOP CALLING ME!! I never have and most definitely never want to give Homechoice business, so go waste your calls one someone else.</p>
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Homechoice's replyOfficial
13 Apr 2017, 14:36Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply13 Apr 2017, 14:36
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team