CP
Carien P
1 reviews | Active since Jul 2011
25 Mar 2017, 13:39
Harassment
<p>I don't have an account with homechoice and never had one. My cell number is somehow connected with someone 's account. I get up to 6 calls a day and the more I ask to take my number off their system, the more calls I get. This is harassment. I am fed up and consider taking it further</p>
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Replies (2)
Homechoice's replyOfficial
27 Mar 2017, 08:20Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply27 Mar 2017, 08:20
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
CP
Carien P's updateReviewer Update
31 Mar 2017, 12:31And so the calls are increasing by the day, it is infuriating to say the least
CP
Carien P's update31 Mar 2017, 12:31
Reviewer Update
And so the calls are increasing by the day, it is infuriating to say the least