HARASSMENT!!!
I REALLY LOVE HOMECHOICE PRODUCTS BUT AM FEELING REALLY ABUSED RIGHT NOW. I HAVE BEEN RECEIVING ABOUT THREE TO FOUR CALLS A DAY FROM YOUR TELESALES PEOPLE AND FEEL THAT I AM BEING HARRASSED. I HAVE EVEN BLOCKED SOME OF THE NUMBERS BUT THEY STILL CALL ME FROM DIFFERENT EXTENSIONS. THIS IS REALLY INCONVENIENT FOR ME. I GET A CALL OR TWO IN THE MORNING, AFTERNOON AND IN THE EVENING WHEN I GET HOME. I EVEN WONDER IF I AM THE ONLY CUSTOMER ON YOUR DATABASE. PLEASE JUST STOP CALLING ME. I LOVE YOUR PRODUCTS BUT IF I WANT TO BUY SOMETHING, I HAVE AN ONLINE ACCOUNT AND WILL PLACE MY ORDERS THERE.
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Homechoice's replyOfficial
01 Dec 2015, 08:09Hello mmakwela,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply01 Dec 2015, 08:09
Official
Hello mmakwela,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team