Harassing me despite requests to not call
<p>I paid my account in full, asked that the account be closed and even received a paid up letter from them , this was now finalized last week.</p> <p> </p> <p>All this after I had struggled for more than a month(June) to get my account sorted. Then I asked that no consultant from Homechoice should ever contact me again as I am sick of the bad attitude and the rudeness from them - to no suprise 2 consultants phoned me today and one yesterday to ask 'what would I like to order'.</p> <p> </p> <p>As explained to all about 13 consultants Iv spoken to since the begining of last month:</p> <p> </p> <p>PLEASE STOP CALLING ME HOMECHOICE.!!!!</p> <p> </p> <p> </p>
Helpful (0)
Replies (1)0
Replies (1)
Homechoice's replyOfficial
08 Jul 2016, 10:34Hello Amber Michaelson,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply08 Jul 2016, 10:34
Official
Hello Amber Michaelson,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team