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lee.online lee.online
1 reviews | Active since Oct 2016
16 May 2025, 15:25
Harassing calls all day from someone I don't know or wish to know. #Homechoicesucks
These people, that I have never ever dealt with in my life call me all day every single day even though my name is not Thobile, and I have told them this more than 100000 times in the last 3 months. I then called their head office, apparently they don't have a manager, I am not surprised!!!! I told them to take my number off their system, but yet they continue calling me several times a day every day. They are harassing me. My next step is to report them to the police so they can investigate where they got my number since I've never dealt with them in my life, and apparently they don't understand simple English!... *******!!!!!
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Replies (2)
Homechoice's replyOfficial
16 May 2025, 15:35Hi Sam,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
Homechoice's reply16 May 2025, 15:35
Official
Hi Sam,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
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lee.online lee.online's updateReviewer Update
16 May 2025, 15:56I have since started telling your employees to F off after 3 months of being nice, and they tell me I must F off back... Lovely staff you have hired mm Honestly I will never ever support your shop and I will continue to tell people how your business works. I hope you do get them to stop calling me because I'm taking this much further if it continues.
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lee.online lee.online's update16 May 2025, 15:56
Reviewer Update
I have since started telling your employees to F off after 3 months of being nice, and they tell me I must F off back... Lovely staff you have hired mm Honestly I will never ever support your shop and I will continue to tell people how your business works. I hope you do get them to stop calling me because I'm taking this much further if it continues.