cA
cherilee A
1 reviews | Active since Nov 2015
29 Mar 2017, 09:15
harassing calls
<p>I have previously asked for you guys to stop calling me ,yet I still get calls every second day . What irritates me even more is getting calls from a private number every morning without fail at 5.30 and I'm not even exaggerating,when I answer it's am automated message from homechoice apologising for watches that got damaged . How is that my concern. All I ask for the 2nd time is to remove my number which is ********** 836 </p>
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Homechoice's replyOfficial
29 Mar 2017, 09:50Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply29 Mar 2017, 09:50
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team