ZP
Zelna P
1 reviews | Active since Jun 2016
07 Jun 2016, 13:57
Harassing calls
<p>Hi.</p> <p> </p> <p>My Sister signed up with Homechoice to buy the stuff she wanted, they deliverd and everything.</p> <p>BUT now they keep on calling her 6 to 7 times a day to sell stuff to her, we have all told them to take her number off of the calling list but NO they do not listen. If that isn't the worst, you ask them to put you throug to the ACCOUNTS department to ask about a DOUBLE DEBIT then the phone are just being hung up.</p> <p> </p> <p>This is ****ING me off!!!!!!!!!!!! </p>
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Replies (1)Homechoice's replyOfficial
07 Jun 2016, 14:08Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team
Homechoice's reply07 Jun 2016, 14:08
Official
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team
