SM
Sibongile M
1 reviews | Active since Mar 2015
28 Aug 2020, 12:13
Harassed for Paying on Time
It was my first time buying from HOME CHOICE and I REGRET it until this day. I bought a set of pots and I decided to take them for 6 months as it wanted to finish paying them off faster,little did I know that I was signing a contract to be harrased by them and their call center agents to REMIND me of a payment I know about and HAVE NEVER MISSED. September will be the last month that I have to pay them and I am over the moon because I will not be harrased about payments I know about.
Their call center agents are also utterly rude and very unprofessional. IF ANYONE PLANS ON BUYING FROM HOMECHOICE BRACE YOURSELVES FOR ANNOYING CALLS from their call center
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Replies (1)Homechoice's replyOfficial
28 Aug 2020, 12:16Hi Sibongile.
We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Regards.
Homechoice
We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Regards.
Homechoice
Homechoice's reply28 Aug 2020, 12:16
Official
Hi Sibongile.
We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Regards.
Homechoice
We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Regards.
Homechoice
