CR
Candice R
1 reviews | Active since Jul 2019
15 Sept 2020, 10:45
Harassed by collections department when I don't even have an account with you
I am receiving up to 14 calls a day from your collections department looking for someone named Mr Kandasamy. I have explained over and over again that this is not his number, you have been given an incorrect number and to please please stop calling as I don't know who this person is. Your call centre agents just put the phone down on me and refuse to listen to me or transfer me to someone who can assist. This is harassment.
Helpful (0)
Replies (1)0
Replies (1)Homechoice's replyOfficial
15 Sept 2020, 11:47Hi Candice.
We will investigate this process to see how we can best improve it going forward!
We will investigate this process to see how we can best improve it going forward!
Apologies for the inconvenience caused,
Homechoic
Homechoic
Homechoice's reply15 Sept 2020, 11:47
Official
Hi Candice.
We will investigate this process to see how we can best improve it going forward!
We will investigate this process to see how we can best improve it going forward!
Apologies for the inconvenience caused,
Homechoic
Homechoic
