HANDING MY NAME OVER TO MBD

<p>I am very disappointed at the service I receive at HomeChoice and the way you have been treating. 2 months back I called you I wanted to pay for my account. I told the consultant I was talking to, that im at Ackermans I want to pay for my account the consultant gave me a ref number. When I tried to make a payment it kept giving us an error. I left it like that. Few days later you hand me over to MBD. I did not say anything I paid my account. This month I spoke to one of your agents I told them can they please take my banking details so they can debit my account instead of me making direct payments. They took my banking details and even told me how much they will be deducting on my account. I would like to know why is my account now has been handed over to MBD AGAIN. This is really frustrating,</p> <p> </p>