1 reviews | Active since Sept 2013
HANDED OVER FOR NOTHING
Acc no: ***<br> ID no: ***<br> Cell no:*** / ***<br> Address: P.O. BOX 389 MUNZHEDZI LOUIS TRICHARDT 0948<br> NAME: Ndivhuzannyi Malema<br> I have called home choice call center more than 10 times , I have email and no one respond from customer service . I must admit ,it is the worst service I have I ever received in my life , service is shocking ,when you request a management , no one can help , they just put you on hold and I could hear ppl in the background charting and luffing , we were suppose to buy a house all banks advise that home choice provide us with a simple letter to advise that account is wrong fully handed over and without taking their product , when I call dmc I am told that home choice sold the file to them and they cant do anything without their request , I call home choice I am told to call DMS , I am sent from pillar to pillar without any help , I am begging you guys to clear her name with all credit bureau in south Africa and provide us with a proof that it is done. Can we please have our refund for R520 paid into home choice account . you have our money and we don't have your product ,but you handed us over. if you cant keep 1customers happy
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
