ZM
Zelda M

1 reviews | Active since Apr 2020

24 Apr 2020, 19:05

Had enough

I have been a client with homechoise for years now. I have never ever skipped any of my installments. For the last year I'm getting phone calls from home choice agents to say when am I paying my account. I have complaint about I have spoken to so many team leaders but just no luck. If my account was in arrears it was no problem. But guess what my account are not in arrears. Every month it's the same *****nse. If I ask the agent to why they are phoning me they just end the call. I had enough. If this are not going stop I will take this to every platform to make this company a disgrace to your company.

0
Replies (1)
Homechoice
Homechoice's reply27 Apr 2020, 08:15
Official
Hi Zelda.

We will investigate this process to see how we can best improve it going forward!

Apologies for the inconvenience caused,
Regards.