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Phumelele M
1 reviews | Active since Apr 2018
09 Apr 2024, 12:43
Great service from a consultant
Thank you Candice Rittels for your assistance requesting my statement and paid letter. I hope this will also be updated on TransUnion. It took less than 10min for Homechoice to respond on my query.
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Replies (2)
Homechoice's replyOfficial
09 Apr 2024, 13:12Hi Phumelele,
Thank you for your response.
I really do appreciate your kind words.
Regards
Candice
Thank you for your response.
I really do appreciate your kind words.
Regards
Candice
Homechoice's reply09 Apr 2024, 13:12
Official
Hi Phumelele,
Thank you for your response.
I really do appreciate your kind words.
Regards
Candice
Thank you for your response.
I really do appreciate your kind words.
Regards
Candice
Homechoice's replyOfficial
15 Apr 2024, 10:37Dear Phumelele,
We are writing to inform you that we have successfully resolved the issue you raised in your HelloPeter complaint.
After thoroughly investigating the matter, we have taken the necessary steps to address your concerns and ensure a satisfactory resolution. We apologize for any inconvenience this may have caused you and appreciate your patience throughout this process.
If you have any further questions or require additional assistance, please do not hesitate to contact us directly. We are committed to providing excellent service to our customers, and your satisfaction remains our top priority.
Once again, thank you for bringing this matter to our attention. We value your feedback and are grateful for the opportunity to address your concerns.
Sincerely,
Candice Rittels, on behalf of the Customer Support Team
Homechoice's reply15 Apr 2024, 10:37
Official
Dear Phumelele,
We are writing to inform you that we have successfully resolved the issue you raised in your HelloPeter complaint.
After thoroughly investigating the matter, we have taken the necessary steps to address your concerns and ensure a satisfactory resolution. We apologize for any inconvenience this may have caused you and appreciate your patience throughout this process.
If you have any further questions or require additional assistance, please do not hesitate to contact us directly. We are committed to providing excellent service to our customers, and your satisfaction remains our top priority.
Once again, thank you for bringing this matter to our attention. We value your feedback and are grateful for the opportunity to address your concerns.
Sincerely,
Candice Rittels, on behalf of the Customer Support Team