Great service

On the 11th May I phoned homechoice and requested my account to be closed and asked for proof that the account is closed. The lady I spoke to told me to wait 48hrs for the paid up letter. 2 weeks later I phoned again asking why I haven't received my paid up letter as promised. This lady also asked me to wait another 48hrs. I refused because I had already waited for 2 weeks. I asked to speak to her senior, and Muaauuiyah came to the phone. This gentleman was very calm and he never told me about 48hrs like the other agents who were more than happy to make me wait , in fact he emailed me my paid up letter in just a few minutes. As frustrated as I was, he handled the situation very well. Keep up the good work