CP
Cathy P
1 reviews | Active since Mar 2017
13 Mar 2017, 11:50
Goods returned
<p> Returned goods on the 4th of februarie to home choice and registered it pa ********** 51za it reached there collection where they receive all parcels the 13th Feb 2017 and it is now the 11 march and still they have not credited my account with over R8000.00 rands I have phoned and mailed and no one is coming back to me and they still phone me every day to pay can anyone help this is really a mission</p>
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Homechoice's replyOfficial
13 Mar 2017, 12:14Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Homechoice's reply13 Mar 2017, 12:14
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,