Goods paid for and not received. No feedback

My fianc? placed and order with this company and her mails and correspondence as follow.<br> <br> I placed an order for the first time from Home choice and it looks as if it will be the last time as well.<br> When I registered an account the system changed my cell no and I had to call in to get it fixed. Then a few days later my account was blocked and I had to phone again. All the time waiting to see if there is any progress on the item I ordered and paid for in full. Today I phone again because my order is still being process only to find out you don't have any stock available. Nobody contact me to let me know about the situation. Once again. The full amount is paid but they will not let the customer know what is going on or reply on mails which they confirmed read receipt. Regards, Thorina De Klerk