Goods not received but expected to pay for it. Being harassed by many debt collectors

<p>I opened an account with homechoice in 2013. I was purchasing on a regular basis with them and paying off monthly. My last order was in 2014, which was a big one, we had moved into our new home and I purchased new beddings sets for all rooms. They had made a couple deliveries to me on my order. The delivery guys dont wait for you to check your items against the invoice sent with the boxes, so you have to take your boxes, sign for delivery and let them go. which I did. Upon checking my items, i realised that some items were not in the boxes, although it was on the delivery note and I was invoiced for it. It totalled to about R3000+ . I had called them up to let them know, i gave them the product codes etc. I was dues for another delivery so the consultant had said that perhaps those missing items will come with the next delivery.....It did not. Called them up again saying I didnt received those items and this time, I was told that I signed upon receiving the products during delivery therefore I received it and I must pay for it. I had spoken to numerous call centre agents and was told the same thing. I had refused to pay for something I did not receive. During November/December 2014, we came into some cash and decided to settle all our accounts. I had also settled my homechoice account but I did not pay for the items that I did not receive. 2015 I started receiving calls from HomeChoice regarding the oustanding balance, I had to have the same conversation each time , i did not receive those items so I cannot pay for it and they would tell me that I signed for them so I have to pay. I explained to them about their delivery guys, they still insisted I should pay. The last call I got from HomeChoice in 2015, the consultant had said they would look into the matter and get back to me and they never did. Months later in 2015, I received a statement and called them up with the same query. It did not get resolved, I was told I had to pay to which I rep**** that I will not pay as I dont owe anything to them.</p> <p>Since then I have been harassed my MBD Inc, Norman Bissett and Associates, all though 2015/2016 and now Strauss Daly Attorney and VVM attorneys 2017. Sms's and emails threatening legal action against me and they have already blacklisted me.</p> <p>This account balance has since then doubled with the interest and service fees .</p> <p> </p>