GOODS NOT RECEIVED BUT BEING BILLED FOR IT

This is my 3rd complaint and still nothing has been resolved. I have been emailing Sharief Hendricks<br> Social Media Administrator: Customer Support, he has got back to me on the 26/02/2015 the last. have been emailing but no response ever since. I received a statement that still shows the outstanding amount of the goods that i have not received, How must i continue paying my account if i dont have proper figures, cause if i start paying for my old goods, i need to settle my account but need to get the goods not received off my credit. For all i care i have been black listed for this even if it was not my faulth. How to you people work of other peoples expense. Dont you get it i have not received the goods so why is bill me, is it so hard to reverse it. I work with account as well its not that difficult. Please sort out this mess i need to get my name clear, you guys have brought my name down i cant get anything on my name anymore.Please just sort my account out ASAP.<br>