LJ
Linda J
1 reviews | Active since Jul 2014
01 Feb 2016, 15:09
Geld in verkeerde rekening
Ek het per ongeluk geld in Home Choice se rekening oorbetaal en 'n recall gaan aavra by my bank, maar Home Choice het geweier om my geld terug te betaal. Ek het toe 'n klagte op Hello Peter gesit waarna Home Choice belowe het die geld sal laasweek terug in my rekening wees, ek wag nogsteeds en hul reageer nie op my navrae nie. Ek sal dit waardeer indien die probleem nou opgelos kan word, ek wag al amper 2maande vir my eie geld. Dankie
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Homechoice's replyOfficial
01 Feb 2016, 16:07Hello lindajansen,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution
Homechoice's reply01 Feb 2016, 16:07
Official
Hello lindajansen,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution