Gatvol

Home choice is such a pain to deal with. I reported my case last year in November regarding my paid up account in order to get a paid up letter and nothing has been done since then. I've had countless talks with them and they promised to resolve the matter, even now I'm still waiting. They said the matter will be resolved in 30 - 90 working days and that was said before the lock down began. I went there yesterday and today and still nothing on their side to show that they are resolving my query. My credit report has been badly affected and it seems like they don't care. I've had enough of their excuses as nothing is being done. I really hope they will help me asap as I'm gatvol and am planning to take it further if they don't resolve it as soon as today.