1 reviews | Active since Jul 2016
Gatvol
<p>It is with much frustration that I am typing this review. </p> <p>Homechoice has been harassing me for weeks now I have been called 3 times a day and I need to tell the same story over and over and honestly I am really really tired of doing this. I did an application on the internet for a dinner set after doing so I received an sms from Homechoice stating there is certain documents that I need to forward to them. I thought to myself well I am not longer interested and therefor ignored the sms thinking the application will not go any further due to me not submitting any documents. To my surprise a few days later I received an sms stating my delivery is ready. When I got home 2 dinner sets was delivered to my home. I called in the following to confirm as to why the stuff was delivered without me sending in confirmation documents and 2 dinner sets instead of 1. I was advised to send back the goods at my own cost. I was not very happy with that statement and I have queried it for weeks as I was not willing to spend my own money as no called me to confirm the order. I then spoke to a team leader named Rochelle Frans who managed to arrange for a pick up this is after weeks of going back forward. Then after the pick up I received a call from the collections department telling me that my account is in arrears I gave the parcel number but yet after that I am still called on a daily basis 3 times a day. I spoke to another team leader Melissa Davis who said she will take my account of the dialler queue and that did not happen because today I received a call yet again. I am really angry and this is turning me into a person that I am not shouting and screaming at people calling from Homechoice.</p>
