lP
lizelle P
1 reviews | Active since Nov 2016
30 Nov 2016, 15:16
Furniture BAD BAD SERVICE EVER
<p>Couch and untit were delivered more than a month ago. Tv unit is wobbling and couch dont have feet and cussions included. It was assed and fotos were taken. Up unit today I am calling 2 - 3 times a day. They dont collect the stuff for return. They dont want to give me the mangers phone number and i dont get any assistance from them. Please help how can i get those people to collect the couch and unit.</p>
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Replies (2)0
Replies (2)
Homechoice's replyOfficial
01 Dec 2016, 08:32Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply01 Dec 2016, 08:32
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
lP
lizelle P's updateReviewer Update
05 Dec 2016, 08:17This automatic respons is all i got so far
NO HELP, NOTHING YET...............STIL STRUGGELING TO RETURN THE FURNITURE
lP
lizelle P's update05 Dec 2016, 08:17
Reviewer Update
This automatic respons is all i got so far
NO HELP, NOTHING YET...............STIL STRUGGELING TO RETURN THE FURNITURE